When it comes to towing your car, it’s important to have trust in the company that you hire. But finding a towing service that fits the criteria can be time consuming and difficult. So, we have provided you with a list of tips to keep in mind to ensure you choose a quality towing service you can trust.
Research
Seek out information. Where do they tow to? What is the pricing? Or how long they have been in business for? These types of questions can affect which company you choose to hire. A quality towing service can provide this information upfront and are happy to help with any other questions you may have.
Read reviews
Reviews are a great way to find out more about a company. Customer experiences will provide a lot of the information you need to know about a company’s professionalism and communication with clients.
Ask questions
Have a list of questions to ask when you speak to the towing company. Their responses will give you an insight into the length of time they’ve been in business and their level of skill.
Insurance assist
Does the company work with your insurance company or do you need to pay up front? Prevent wasting money and select a company that works with your insurance company.
Were they friendly and polite?
Initial conversations with staff will indicate whether they are easy to deal with. Friendly and polite staff can go a long way in gaining new business and helping to build trust.
A 24 hour service
Is the towing service 24 hours? Make sure you select a company that provide 24 hour emergency services and a wide variety of towing options. Avoid being stranded in the middle of the night and choose a towing service that is 24 hours a day.
Gardenstate Quality Towing Service
We provide a variety of towing services, including motorcycle, boat and machinery transportation. We operate 24 hours per day throughout the Inner and Greater Melbourne Region.
Need a quality towing service? Call Gardenstate today!
