When it comes to towing your car, it’s important to have trust in the company that you hire. But finding a towing service that fits the criteria can be time consuming and difficult. So, we have provided you with a list of tips to keep in mind to ensure you choose a quality towing service you can trust.
Seek out information. Where do they tow to? What is the pricing? Or how long they have been in business for? These types of questions can affect which company you choose to hire. A quality towing service can provide this information upfront and are happy to help with any other questions you may have.
Reviews are a great way to find out more about a company. Customer experiences will provide a lot of the information you need to know about a company’s professionalism and communication with clients.
Have a list of questions to ask when you speak to the towing company. Their responses will give you an insight into the length of time they’ve been in business and their level of skill.
Does the company work with your insurance company or do you need to pay up front? Prevent wasting money and select a company that works with your insurance company.
Were they friendly and polite?
Initial conversations with staff will indicate whether they are easy to deal with. Friendly and polite staff can go a long way in gaining new business and helping to build trust.
A 24 hour service
Is the towing service 24 hours? Make sure you select a company that provide 24 hour emergency services and a wide variety of towing options. Avoid being stranded in the middle of the night and choose a towing service that is 24 hours a day.
Gardenstate Quality Towing Service
We provide a variety of towing services, including motorcycle, boat and machinery transportation. We operate 24 hours per day throughout the Inner and Greater Melbourne Region.
Need a quality towing service? Call Gardenstate today!
Ahmed took great care and attention to detail in loading and unloading my BMW M4. It's not every day you find a towing company that knows how to handle prestige vehicles.
13:38 05 Nov 23
100% Professional and reliable. Ahmed was absolutely a pleasure to deal with. Very helpful in finding the perfect solution to a tricky situation. Highly recommend.
10:38 13 Oct 23
Very helpful quick and affordable
03:12 02 Oct 23
We needed to tow our Porsche 997.2 Carrera from the depths of our apartment carpark to Porsche Centre Melbourne. GT used a low rise unit operated by Tom to enter the carpark and collect our cherished vehicle. Tom's executed the tow with great skill and performed a flawless job. I would not hesitate to use GT and Tom for this task again - hopefully will never need to!
06:37 26 Sep 23
Great, friendly and reliable. Would highly recommend.
00:23 04 Sep 23
Our car was stuck in one of the steepest and angled driveways that barely had room for one car. Tom was amazing and really took the time to technically work it out and incredibly got the car out unscathed! Very impressed and grateful for the help we were given today, would highly recommend Tom, he’s a legend!
05:34 31 Jul 23
11:25 08 Jun 23
13:53 03 Jun 23
Professional and hassle free.
00:50 30 May 23
08:57 05 May 23
I had my car battery replaced by Michael who was super friendly and quick! Highly recommend 😀
08:29 28 Mar 23
These guys are awesome! Used them twice now and was lucky enough to have Tom tow it both times, he took care of my pride and joy, kept me in the loop regarding pick up and drop off and went over and above to make sure my car was looked after. Highly recommend to anyone.
Daniel “Dan” Stivala
01:40 25 Mar 23
Unfortunately I found myself in a situation with one deflated run-flat tyre but Tom at Gardenstate Towing came to my rescue. Tom was absolutely pleasant and courteous! Let me ride up front and dropped me off home along the way to South Yarra BMW. Highly recommend Tom and Gardenstate Towing services!
23:41 22 Mar 23
My stupid car broke down on Hoddle St Melbourne, at least close to a pub! Tom was prompt and efficient and had me on my way (back to the pub) in no time. Thanks mate
12:07 21 Mar 23
Fred was great! He towed my son’s car late at night and was incredibly positive and non-judgemental. His customer service skills was second to none, and someone who modelled a genuine enthusiasm for his work. What a great role model!
08:46 21 Mar 23
Day ruined due to a flat tire on my motorbike.Tom turned it around with his prompt and friendly service. Dropped me and the bike home safely and with a smile.Cheers Tom.