Published On: July 31st, 20180 Comments

Car breakdown? Call Emergency Towing Services

car breakdown

It’s an awful feeling – breaking down. It is especially terrifying if it happens during peak hour on one of Melbourne’s increasingly busy roads.

Fortunately, our 24-hour towing company is comprised of professional, accredited drivers who are well aware of how stressful this situation can be.

Part of our service is to offer emergency roadside assistance and our drivers are well equipped to offer support in your time of need – keeping our clients safe and informed is a primary focus of ours.

When To Call Our Emergency Vehicle Towing Service?

  1. Mechanical Problems

If you’re faced with a mechanical issue and you’re not too sure what has happened – don’t panic, our drivers are qualified mechanics who will respond rapidly to your call. We jump start and replace batteries to get you moving again. It is also wise to call us if your engine is overheating – continuing to drive could cause further damage. Should your mechanical issue require more specialised service we are able to tow and store your vehicle

  1. Flat Tires and Wheel Changes

We are aware that most people are quite capable of changing a tire but sometimes unforeseen problems occur like not having the right equipment or not having a spare tyre, or simply feeling you lack the skill. Our emergency roadside assist will have you covered.

  1. Refuelling and Water Replacement

If you’ve found yourself caught short, we will help you refuel.

Will I Automatically Be Towed If I Call Gardenstate Towing Service?

Our job at Gardenstate Towing Melbourne is to help you through this unfortunate situation and provide you with sound advice and assistance that will potentially save you from being towed.

car breadown

If you find your vehicle has unexpectedly suffered a breakdown, here are a few expert tips to ensure your own safety while you wait for help.

Safety Tips to Follow in a Breakdown

  • Turn on your hazard lights
  • Turn on your parking lights
  • Move to the far left
  • If possible, find a breakdown bay
  • Stay in your car if you’re on a busy road
  • Keep your seatbelt on while in the car
  • If you have to get out of your car on a busy road – get out on the passenger side to avoid stepping into traffic
  • Wait behind the safety barrier if there is one
  • Stay calm and call our 24-hour car towing service for emergency roadside assistance.

Safety Tips to Follow if you have Passengers in the Car

  • If you have passengers ensure they either remain buckled in the car or wait safely away from traffic
  • If you have children in the car use your discretion. If it is possible keep them buckled in the car but remember in summer car temperatures rise very quickly – if this is the case be sure everyone gets out on the non-traffic side and ensure the surrounding area is safe
  • Keep car temperatures in mind if you are leaving your pets in the car
  • Call our Melbourne car towing service for roadside assistance

We’re here to assist you; we operate 24 hours a day, 7 days a week and 365 days a year across Melbourne.

Avinash Mahendran
Avinash Mahendran
23:22 02 Dec 23
Ahmed took great care and attention to detail in loading and unloading my BMW M4. It's not every day you find a towing company that knows how to handle prestige vehicles.
Pontious Maximus
Pontious Maximus
13:38 05 Nov 23
100% Professional and reliable. Ahmed was absolutely a pleasure to deal with. Very helpful in finding the perfect solution to a tricky situation. Highly recommend.
Oz Louis
Oz Louis
10:38 13 Oct 23
Very helpful quick and affordable
Harry Simson
Harry Simson
03:12 02 Oct 23
We needed to tow our Porsche 997.2 Carrera from the depths of our apartment carpark to Porsche Centre Melbourne. GT used a low rise unit operated by Tom to enter the carpark and collect our cherished vehicle. Tom's executed the tow with great skill and performed a flawless job. I would not hesitate to use GT and Tom for this task again - hopefully will never need to!
andrew hayden
andrew hayden
06:37 26 Sep 23
Great, friendly and reliable. Would highly recommend.
Kellie Whittaker
Kellie Whittaker
00:23 04 Sep 23
Our car was stuck in one of the steepest and angled driveways that barely had room for one car. Tom was amazing and really took the time to technically work it out and incredibly got the car out unscathed! Very impressed and grateful for the help we were given today, would highly recommend Tom, he’s a legend!
Charlie Zhang
Charlie Zhang
05:34 31 Jul 23
evan harrison
evan harrison
11:25 08 Jun 23
10/10
Ariyan Shen
Ariyan Shen
13:53 03 Jun 23
Professional and hassle free.
Alexis sanchez
Alexis sanchez
00:50 30 May 23
Julia Sos
Julia Sos
08:57 05 May 23
I had my car battery replaced by Michael who was super friendly and quick! Highly recommend 😀
Anthony Ponting
Anthony Ponting
08:29 28 Mar 23
These guys are awesome! Used them twice now and was lucky enough to have Tom tow it both times, he took care of my pride and joy, kept me in the loop regarding pick up and drop off and went over and above to make sure my car was looked after. Highly recommend to anyone.
Daniel “Dan” Stivala
Daniel “Dan” Stivala
01:40 25 Mar 23
Unfortunately I found myself in a situation with one deflated run-flat tyre but Tom at Gardenstate Towing came to my rescue. Tom was absolutely pleasant and courteous! Let me ride up front and dropped me off home along the way to South Yarra BMW. Highly recommend Tom and Gardenstate Towing services!
Shep Carpeneter
Shep Carpeneter
23:41 22 Mar 23
My stupid car broke down on Hoddle St Melbourne, at least close to a pub! Tom was prompt and efficient and had me on my way (back to the pub) in no time. Thanks mate
Vince Iannuzzi
Vince Iannuzzi
12:07 21 Mar 23
Fred was great! He towed my son’s car late at night and was incredibly positive and non-judgemental. His customer service skills was second to none, and someone who modelled a genuine enthusiasm for his work. What a great role model!
Oscar Weichmann
Oscar Weichmann
08:46 21 Mar 23
Day ruined due to a flat tire on my motorbike.Tom turned it around with his prompt and friendly service. Dropped me and the bike home safely and with a smile.Cheers Tom.

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