Nobody plans to call an emergency towing service. It’s always an unexpected and usually inconvenient occurrence. A quick Google search will pull up a range of 24-hour towing services across Melbourne. It’s important to be discerning when choosing the towing service you go with.
What to Look for when Choosing an Emergency Towing Service in Melbourne
What area does the company service?
This may seem like an obvious point but making sure the company you’re calling services the region you’re in (and need to get to) will save you time and frustration. Gardenstate Towing services Melbourne and its greater region.
Does it operate 24/7?
Is it a 24-hour towing service that sends professional and licensed drivers no matter what time of day you call?
How long will I wait for the towing service?
This can be a point of frustration for many drivers. You’ve called a towing service, they’ve promised they’ll be there, but you’ve been waiting for ages. Follow up calls always lead to the same response “Our driver is on the way”. At Gardenstate Towing we understand that one of the criteria by which we’re judged is our ability to respond professionally and promptly. We currently use a GPS tracking system in all our vehicles so that we can be as efficient as possible in responding to your emergency. We have the ability to monitor every vehicle, attending every job.
Are the drivers nationally accredited?
At Gardenstate towing we place a great deal of importance on the safety of our customers. All our drivers are nationally accredited and undergo police checks. They’re also certified with accident attending licenses and receive on-going training so that we are up-to-date with industry standards.
Does the towing service have the right vehicle and equipment for my situation?
Are you on holiday? With your caravan? Or your boat? Ensure the company you’re dealing with has the equipment and experience to resolve your situation effectively. At Gardenstate Towing Melbourne we are proud to say we have experienced it all – there’s no situation we can’t resolve. We have experience with the following:
We have a range of towing vehicles that will fit your specific needs. Our vehicles are well maintained, clean and reliable.
Gardenstate Towing Melbourne
If you find yourself needing a professional and experienced towing service, don’t hesitate to give us a call. We hold ourselves accountable for your personal safety and that of your vehicle. We operate 24 hours day, 7 days a week, 365 days a year. We are always ready to help.
Ahmed took great care and attention to detail in loading and unloading my BMW M4. It's not every day you find a towing company that knows how to handle prestige vehicles.
13:38 05 Nov 23
100% Professional and reliable. Ahmed was absolutely a pleasure to deal with. Very helpful in finding the perfect solution to a tricky situation. Highly recommend.
10:38 13 Oct 23
Very helpful quick and affordable
03:12 02 Oct 23
We needed to tow our Porsche 997.2 Carrera from the depths of our apartment carpark to Porsche Centre Melbourne. GT used a low rise unit operated by Tom to enter the carpark and collect our cherished vehicle. Tom's executed the tow with great skill and performed a flawless job. I would not hesitate to use GT and Tom for this task again - hopefully will never need to!
06:37 26 Sep 23
Great, friendly and reliable. Would highly recommend.
00:23 04 Sep 23
Our car was stuck in one of the steepest and angled driveways that barely had room for one car. Tom was amazing and really took the time to technically work it out and incredibly got the car out unscathed! Very impressed and grateful for the help we were given today, would highly recommend Tom, he’s a legend!
05:34 31 Jul 23
11:25 08 Jun 23
13:53 03 Jun 23
Professional and hassle free.
00:50 30 May 23
08:57 05 May 23
I had my car battery replaced by Michael who was super friendly and quick! Highly recommend 😀
08:29 28 Mar 23
These guys are awesome! Used them twice now and was lucky enough to have Tom tow it both times, he took care of my pride and joy, kept me in the loop regarding pick up and drop off and went over and above to make sure my car was looked after. Highly recommend to anyone.
Daniel “Dan” Stivala
01:40 25 Mar 23
Unfortunately I found myself in a situation with one deflated run-flat tyre but Tom at Gardenstate Towing came to my rescue. Tom was absolutely pleasant and courteous! Let me ride up front and dropped me off home along the way to South Yarra BMW. Highly recommend Tom and Gardenstate Towing services!
23:41 22 Mar 23
My stupid car broke down on Hoddle St Melbourne, at least close to a pub! Tom was prompt and efficient and had me on my way (back to the pub) in no time. Thanks mate
12:07 21 Mar 23
Fred was great! He towed my son’s car late at night and was incredibly positive and non-judgemental. His customer service skills was second to none, and someone who modelled a genuine enthusiasm for his work. What a great role model!
08:46 21 Mar 23
Day ruined due to a flat tire on my motorbike.Tom turned it around with his prompt and friendly service. Dropped me and the bike home safely and with a smile.Cheers Tom.