The reliability of a towing company will determine if you can depend on it for towing services in times of need. But how do I determine if the towing service near me is reliable? There are various signs to look out for to determine how dependable the towing service near me is.
Below are some of the signs that can enable one to determine how reliable the services of a company are before choosing their services.
Indicators that the towing Service Near me is Reliable
1. Reviews from Previous Customers
Customer reviews are one of the signs that can give you a clear picture of a particular company. If a company has a bunch of good reviews and a few unsatisfied customers, then you can try their services.
2. GPS Tracking System
Companies with modern tracking systems indicate their advancement and possible long-term service in the industry. It also shows they can track their tow trucks’ movement, and in case of uncertainty, you expect a fast response. This clearly indicates you can rely on such companies.
3. Driver Certifications
Certified drivers indicate the company is using qualified drivers, and you can expect them to deliver professional services.
4. Fleet Numbers and Equipment Availability
Reliable towing companies always have a good number of towing equipment. These include recovery vehicles, tow trucks, among other equipment. All this equipment is readily available in the hour of need, hence reliability.
5. Their Insurance and Licenses
Licensed companies indicate their compliance with a state’s regulations. On the other hand, insurance assures clients that their machinery being towed is covered in case of any uncertainty. Be on the lookout for both to determine the reliability of a company.
6. Security of Their Vehicles
A reliable company has 24 hour security surveillance on their fleet. This is a clear indication that you can trust them in safe towing services.
7. Transparency in the Fees They Charge
You can rely on a towing company that fully discloses its fees. This avoids extra expenses than initially anticipated.
8. Background Checks Of Their Employees
Background checks on company personnel ensure the company employees reliable personnel. This contributes to the reliability of the company in general.
9. Experience and Professionalism
Professionalism and experience determine if a company is reliable in handling complex towing tasks. Without which, you may not be sure of it meeting your towing needs.
A reliable towing company will offer its services around the clock since breakdowns are uncertain occurrences.
The above 10 signs are compressive indicators that a company is reliable. Consider choosing one that has most if not all of them.
Gardenstate Towing thrive to be your Go To Reliable Towing company.
Ahmed took great care and attention to detail in loading and unloading my BMW M4. It's not every day you find a towing company that knows how to handle prestige vehicles.
13:38 05 Nov 23
100% Professional and reliable. Ahmed was absolutely a pleasure to deal with. Very helpful in finding the perfect solution to a tricky situation. Highly recommend.
10:38 13 Oct 23
Very helpful quick and affordable
03:12 02 Oct 23
We needed to tow our Porsche 997.2 Carrera from the depths of our apartment carpark to Porsche Centre Melbourne. GT used a low rise unit operated by Tom to enter the carpark and collect our cherished vehicle. Tom's executed the tow with great skill and performed a flawless job. I would not hesitate to use GT and Tom for this task again - hopefully will never need to!
06:37 26 Sep 23
Great, friendly and reliable. Would highly recommend.
00:23 04 Sep 23
Our car was stuck in one of the steepest and angled driveways that barely had room for one car. Tom was amazing and really took the time to technically work it out and incredibly got the car out unscathed! Very impressed and grateful for the help we were given today, would highly recommend Tom, he’s a legend!
05:34 31 Jul 23
11:25 08 Jun 23
13:53 03 Jun 23
Professional and hassle free.
00:50 30 May 23
08:57 05 May 23
I had my car battery replaced by Michael who was super friendly and quick! Highly recommend 😀
08:29 28 Mar 23
These guys are awesome! Used them twice now and was lucky enough to have Tom tow it both times, he took care of my pride and joy, kept me in the loop regarding pick up and drop off and went over and above to make sure my car was looked after. Highly recommend to anyone.
Daniel “Dan” Stivala
01:40 25 Mar 23
Unfortunately I found myself in a situation with one deflated run-flat tyre but Tom at Gardenstate Towing came to my rescue. Tom was absolutely pleasant and courteous! Let me ride up front and dropped me off home along the way to South Yarra BMW. Highly recommend Tom and Gardenstate Towing services!
23:41 22 Mar 23
My stupid car broke down on Hoddle St Melbourne, at least close to a pub! Tom was prompt and efficient and had me on my way (back to the pub) in no time. Thanks mate
12:07 21 Mar 23
Fred was great! He towed my son’s car late at night and was incredibly positive and non-judgemental. His customer service skills was second to none, and someone who modelled a genuine enthusiasm for his work. What a great role model!
08:46 21 Mar 23
Day ruined due to a flat tire on my motorbike.Tom turned it around with his prompt and friendly service. Dropped me and the bike home safely and with a smile.Cheers Tom.